Customer Testimonials
I reached out to Step One in Niceville when the transmission went out on my old car. They reached out to me the same day that I inquired about a vehicle. Weylin was very helpful and personable throughout the entire experience, even offering to send a driver to me if I couldn’t get a ride, as I live and work 40+ minutes from the dealership. He sent me the pre approval application to fill out while I was at work, and by the time I got to the dealership after work, he had my paperwork ready. They were able to ...
James (step one auto-niceville) was referred to me through my mother , he was as amazing as his accent ! I got into a wreck in January and have been stressing about a car since , today 03/03 he got me approved and into my new ford explorer ! I can’t thank him enough ! I was shaking in my sandals thinking it wasn’t going to happen and he made it happen . So grateful for how easy this process was and I know where I’ll go to buy my next car or refer any of my friends to !
Thanks to Larry Campbell (Step One - Niceville, Fl) for helping me with the purchase of my Ford F150. From initial contact to closing the deal, Larry’s guidance through the process was very helpful. He is extremely personable, insightful, and well-informed. Grateful to the team (Larry, Sam and Dan) for staying late and waiting for me!! Definitely plan to return.
Thanks to Larry Campbell (Step One - Niceville, Fl) for helping me with the purchase of my Ford F150. From initial contact to closing the deal, Larry’s guidance through the process was very helpful. He is extremely personable, insightful, and well-informed. Grateful to the team (Larry, Sam and Dan) for staying late and waiting for me!! Definitely plan to return.
James went to Pensacola to pick up our car. Very personable. Great experience. Just perfect!
James Stivey was a great car salesman. He was patient, polite, kind, helpful, and thorough. This is my first time buying a vehicle, and it was a smooth process because of his expertise.
James Helped me with buying my first car and he was so helpful and patient helping me through the whole process. I would definitely recommend 10/10!
Let’s just say it how it is. Everyone hates car dealerships, and especially used car dealerships…. However, James and Andrew at Step One Niceville have made me reconsider my view of what used car dealerships are like. This little car lot blew me away with the way they treated me during the whole buying experience. I have and will continue to recommend them to any of my friends and family for their future car purchases. It was definitely worth my trip down to Florida to buy my truck. If you are looking for a car, but fear the fast ...
I felt like getting into a newer vehicle would be impossible. Not only did James at Step One in Niceville achieve this miracle for me, they sent me home in my new ride the same day when I was expecting to have to wait. He not only helped me with purchasing a vehicle, he took time talk to me and gave me much appreciated advice. Every one of the guys at the lot were helpful and patient. I appreciate you all so much.
*UPDATE* 3/1/22 I wanted to edit my review and thank Step One Niceville for their customer service in helping me fix this problem. They went out of their way since this post to help me get my money back for the check engine light issue. I appreciate their help and have updated my review (and stars) to reflect that. Thank you! Very frustrated with this place! Bought a great 2015 Ford Escape in Sept and about a week later, the check engine light came on. Reached out and they told me to just go to a ford dealership - should be covered ...
Larry did an amazing job helping up get into it new 2018 Pathfinder. He went above and beyond getting us exactly what we asked for to make this happen. Thank you!
Beautiful car, beautiful experience! Best car buying experience I have ever witnessed! Larry was amazing to work with! The great people make a great experience.
They are easy to work with and have a wonderful staff. Larry was wonderful to work with. Professional and polite. He was attentive to detail and very kind.
Thank you to Larry Campbell for setting me up with my beautiful camaro! Had a great experience!
Thankful for the amazing customer service here! We continue to come back for our vehicle needs. Thank you Larry Campbell!
I came in with my mother and he helped me pick out a more responsible car for me. He did an amazing job with picking out a car for me! He is an amazing sales associate.
Great place with great people. They made the deal happen when all others fell way short. Started the purchase on-line then drove 500 miles to finalize the deal. Leigh did a great job. I got the car I wanted with a better payment than anticipated. Well worth the drive.
Had a great experience at Performance Cars Niceville! Thanks Larry for getting my girlfriend into a reliable awesome ride!
Thanks to Larry Campbell and Andrew Helvie, I am now the proud owner of a beautiful new Jeep Cherokee! I can't say enough about Larry and how un-salesmanly he is. Instead of reading scripts and repeating generic, unrelated information, he listened to me and spoke to me like a human and not a transaction. HIGHLY recommend you go find Larry Campbell (like the soup) and ask him for help if you're in the market to purchase a car.
Larry was patient and kind when helping me buy my first truck! The rest of the staff was friendly and helpful. Decent prices. Would definitely recommend!
Had a great car buying experience here. Everything was smooth from making the deal, all the way through driving my new vehicle off the lot. I live about 2 hours away, so we did the deal over the phone and the salesman (Larry Campbell) promised to hold the vehicle for me until I arrived. I was told the vehicle would not disappoint and was super clean and this proved to be true. Upon arrival they had held the vehicle and it was everything and more than I expected. I would highly recommend! See Larry Campbell (like the soup, as he says.....
We did a Kelley Blue Book instant cash offer online. Performance Cars was one of the dealerships listed. They communicated with me early, stayed in touch, made it easy to set up an appointment and got us in and out within 20 minutes when we did the sell of our car to them. Their offer came back a little better than the initial online one. The guys were very nice and straight forward. My husband and I would absolutely recommend working with this dealership buying or selling. Thanks guys!
We can't say enough great things about Performance Cars Niceville! My niece has a car now and absolutely loves it! Larry Campbell, sales representative, helped us find a great car in our monthly payment range; he listened, was cordial, and closed the deal for us in a timely manner. The paperwork was done efficiently and effectively. We highly recommend our hometown dealership! One can find an affordable vehicle here! Why go anywhere else?
Pefermance automotive is the place to go! Larry Campbell will hook you up!
Mr. Campbell is the best!! He helped me find the perfect vehicle within my budget! I could not be happier!!
I highly recommend Performance Cars of Niceville, specifically, Larry Campbell, who kept me mind the of the type of vehicle and in the price range that I was looking for. I had visited the lot several times, but as the saying goes, the third time is the charm. Larry called me as soon as my 2015 Cadillac SRX landed into their lot. What was important to me was that I was allowed to take the vehicle to my mechanic for a used card review. My mechanic informed me that he could not find anything wrong with the car. Larry told me ...
This was an outstanding experience with Andrew! He took the time to listen to our needs and gave us options of pickup trucks that fit our family well. Our experience was pleasant and the staff worked in a timely manner without making any of the process feel forced. I would hands down recommended this company and Andrew as a excellent salesman if you're on the hunt for a new vehicle.
My wife and I went to purchase her first vehicle. Andrew was our salesman and he was absolutely amazing. He understood our needs and was even very patient with our indecisiveness. I didn't feel like I was being forced to choose a vehicle and Andrew was meticulous and precise with the information. We were offered a new warranty, being that the car was used and we couldn't have asked for a better outcome. Being it was my wife's first car, she and I wanted to get the best deal possible and Andrew made sure that is what ...
I recently bought a 2017 Dodge Challenger R/T w/5.7 liter V8 Hemi at this dealership and I absolutely love it!!! This car is so much fun to drive and its condition is incredible. I definitely recommend Performance Cars Niceville to anyone in need of a vehicle. The staff is very friendly, supportive and do everything they can so you have the best experience. FIVE STARS all the way!!!
I just recently purchased a Nissian Altima n I love it .. not just the car but the whole experience. I emailed about my car and Andrew contacted me I filled paperwork online n cane in on my lunch break n test drive LOVED it n drove back to work with my car. It couldn't have been easier! Thanks Andrew!
Awesome awesome awesome!!! Been to many other dealers in the area and I can honestly say the way they treat their customers is more like family. If only all dealerships could be like this one we'd all enjoy shopping for cars again! Bart thanks again for all ur help!!!
At the beginning of the year we bought a brand new car, within13 days another driver totalled our car. We have been paying nearly $300 per week since January for a rental car. My husband and I stopped by Performance today to see if we could get a new car. Needless to say my husband and I both walked out with cars. The care that Rick took to explain the paperwork to us and give us tips of how to improve our credit was priceless. We did not only get vehicles today, we left with a plan to help better our ...
I absolutely dread going car shopping and battling over prices and walking away from cars over dollars and pennies which I can sadly say has been the majority of most cars I shop for. The staff and my sales associate Andrew far exceeded every expectation I had of how car buying should be. From the second I walked in, everyone was straight up and honest. All negotiations conducted (which were minimal) were fair for both parties. I can’t remember the last time I walked out of a dealership not wanting to instantly find something to punch and had a ...
Steve, Daniel and Rick helped me coordinate an amazing new work truck for my husband, who is thrilled to have his traveling office, modern, comfortable and reliable. The financing was at an excellent interest rate with Army Aviation Federal Credit Union. They helped us get out from under a truck that was financially devastating us. Awesome team work! Thank You All!
This is the second car we have purchased from performance cars in niceville and from Andrew. Each time it's been a really good experience and they're willing to do whatever it takes and go the extra mile to get you where you need to be. I'll always recommend all my friends to Andrew in performance cars of niceville.
Really went above and beyond after I was done wrong by another dealership truck was waiting for me when I arrived at dealership and everything was as quick and seamless as it could have been took all the aggravation out of buying!
Can't say enough about these guys up here. My wife and I came in with less than great credit scores but had a little money to put down and they got my wife in the mustang she wanted at the right price and payments a month. Andrew Helvie I appreciate everything you did for us today. Happy wife, happy life lol! I'll definitely be back to buy my next vehicle from y'all. Thanks again!
Great dealership with affordable prices
I have never been so satisfied while buying a vehicle before! Performance Cars really treats you like family. I recently bought my 2012 Jeep Wrangler just over a week ago from Mary Ann. She brought me in and immediately made me feel comfortable and not walked all over while trying to purchase my Jeep. If I had any questions she would be quick to answer and didn't mind going in depth about any of them. She was very responsive of what I had to say about my trade in value and getting a good deal from the dealership. She was ...
I have never been so satisfied while buying a vehicle before! Performance Cars really treats you like family. I recently bought my 2012 Jeep Wrangler just over a week ago from Mary Ann. She brought me in and immediately made me feel comfortable and not walked all over while trying to purchase my Jeep. If I had any questions she would be quick to answer and didn't mind going in depth about any of them. She was very responsive of what I had to say about my trade in value and getting a good deal from the dealership. She was ...
my car was totaled out, I went there just to peak at a car I saw online one day and I met Andrew, we talked for about less than five minutes, he gave his card then I was on my way. Well after a long search (over a month) for a decent car in my price range, I decided give Andrew a call just because another no wasn’t going to hurt my feelings anymore. Let me tell you Andrew and Rich bent wayyyyyy over backwards for me and did everything they could to get me into a very nice ...
All so gentle and very nice cars.
Bought car yesterday. Drove from Baldwin County AL. Love the car, so far so good. Would recommend Larry Campbell, very nice guy and easy to work with. Thanks.
I'm very happy with my eXterra. It runs well and has more bells and whistles then any SUV I have ever owned. Mary Ann and all the sales personnel were very helpful with making the purchase. Mary Ann even let take off road to try out the 4 wheel drive. They also gave me a gift basket with all kind of goodies for my new SUV. I would hightly recommend performance cars to anyone looking for a good quilty used vehicle. Thanks agian Mary Ann. David T.
Mary Ann was a pleasure to work with! She made the whole process as easy as possible and walked me through every step of the way. She is a true treasure!
Very good deal and great staff
Great experience with Larry Campbell, Dan and James! Keep up the great work!
This car experience was a great one! Larry Campbell kept in contact with me 3 weeks before even purchasing the car! The entire staff, Larry, Dan and James were all very professional! Larry Campbell is top notch! We appreciate all of your hard work. Love the BMW!
This was the best experience that I have ever had buying a car. Friendly people, no sales pressure, and a good deal on a quality car. I was extremely happy with the after sales support. I contacted them on the internet scheduled a test drive and two days later dove off in my new ride. Extremely well kept and very clean. I greatly appreciate how I was treated and will be happy to tell all my friends.
By far the most stress free and easiest car buying experience I’ve ever had. Absolutely no sales gimmicks or tactics were used - I was treated like a normal person as opposed to just another sale. The customer service was exceptional from start to finish.
The gentleman at Step One did an awesome job with getting me my dream car. I appreciate all their work and recommend them to any of my friends/family.
This is a great dealership. No hassle, no pressure. The staff are super nice people. Andrew was wonderful! Worked hard to get me a great deal. I will definitely be going back here for my next vehicle.
Mary Anne and Stephen were awesome. I saw the car, called them to test drive it and they had it waiting on me to arrive. I came back the next day to purchase it and they had paperwork waiting on me. It was the easiest, fastest vehicle purchase I have ever made. They made the process so easy for us, it was a pleasurable experience!!
Mary-Ann was super helpful and very nice. She was always excited to see me and helped me find my perfect car. Quality service definitely recommend her.
Mary Ann was very helpful and made this process extremely efficient, informantive while providing friendly service The team worked hard to meet my needs and answer my questions. Starting the weekend off right in our new car!
Mary Ann worked with me on my crazy night shift schedule to find me the car I really needed with all the options I wanted. She is friendly, helpful, and easy to talk to. This car buying process went very smoothly because of her and the website for Performance Cars Niceville.
They worked very hard to get me financed. They were so friendly and easy to talk to. I love my Truck! Mary Ann and Karl were amazing
Staff were very friendly, professional, patient and honest. They worked with me on the numbers patiently and honestly through the whole process to get my payments where I had to have them. In the end I walked away with a great deal and would highly recommend them.
Larry Campbell was a great, no pressure salesman. He showed us multple trucks in the category we were looking for. He was very knowledgable and personable. We did not feel like he was pressuring us to buy something we didn't want or need. We wound up buying a 2015 Chevy Silverado LT. It only had 12,500 miles on it! We would highly recommend Performance Cars Niceville and Larry Campbell for sales.
Salesman seemed honest enough. Vechicle was priced at below book value. Good place for used vechicles.
Excellent experience! Mary Ann and the entire team were friendly, easy to work with, and not at all pushy. They took great care of us and went out of their way to make the purchasing process as smooth as possible. We highly recommend them!
Has to be the best dealership ever. Sales people know the vehicles sre friendly and courteous. You will not be pressured into buying.
It was a pleasure doing business with them. They matched competitive trade in value for our vehicle and was a good price on the vehicle we bought. Great staff (Thanks Andrew!) All of them and even stayed late to seal the deal with us. Very pleased with everything and happy with the vehicle. Thanks guys!
Great personality and patience. Mary Ann helped me through the entire process, being very patient and letting ME choose the car I wanted. There was no pressure and she allowed me to test drive several cars. This has been the best experience I have ever had buying a car. Ivan handled the closing and financia part! Extremely helpful and efficient. I enjoyed this experience!
An excellent car-buying experience. Everything done with the customer in mind. Mary Ann and Stephen are true professionals and were a pleasure to deal with. Although a used car, it was showroom clean and mechanically perfect.
I’m so grateful for the help and hospitality these folks showed me. Because if my situation, I didn’t think I would be able to get into a better vehicle but the let me know that I had both to worry about. Thanks for all of your help!
Thank you Mary Anne for your help. Thank you for only showing me the vehicles I was interested in instead of trying to steer me in a different direction. Thanks again so much.
Best car buying experience I’ve ever had! Mary Ann my sales person was amazing. No push and completely accommodating in every way. I love my car, got top dollar for my trade in. Big inventory of really nice cars. Couldn’t have be happier with the service or experience. Better than past experiences even with big lots buying brand new!!!!
The service was just so great and the salesmen were nice and willing to work with me and my situation! They helped me pick out my first car within my budget and made sure I left satisfied! I highly reccomend this dealership!
Found car online through Car Gurus. Mary Ann and the rest of the sales team were great and very fair on out trade in. Would highly recommend this dealership!
Larry Campbells approach to letting me lead the vehicle inspection and test drive was a surprising break from high-pressure sales tactics that I have experienced at other businessess. He did not push for a quick decision and allowed me to take the time I needed to thoroughly evaluate the car he was offering. His relaxed manner, coupled with his knowledge of the car, created an conversation casual and informative in nature. By allowing me the time I needed, the decission to buy was not made in haste and was entirelly mine. Daniel Bell prepared and presented the contract-for-sale in a ...
PERFORMANCE CARS NICEVILLE is a extraordinary car dealership. MARY ANN TROIANO is wonderful. Daniel Bell is great. When I thought financing a car for myself was impossible, PERFORMANCE CARS NICEVILLE made it possible for me. KIA offered me a 20% APR. AUTONATION offered me a 23.99 APR. PERFORMANCE CARS NICEVILLE offered me a 14.2 APR. KIA offered an approximate $400.00 monthly payment. AUTONATION offered a $450.00 monthly payment. PERFORMANCE CARS NICEVILLE offered a $230.00 monthly payment. Amazing. I received from PERFORMANCE CARS NICEVILLE a 2014 NISSAN SENTRA with approximately 19,000 miles on the odometer. I received an affordable extended warranty and gap coverage with my deal with PERFORMANCE ...
The salesmen are attentive and friendly they really try to set you up with the car you want and can help you get financed
The best experience we have ever had buying a vehicle. Great customer service! Mary Ann was a pleasure to work with. Will difintely be a return customer.
I was browsing for a good quality truck but I didn’t want to be fooled by a salesman. Thankfully I got to work with Mary Ann and it was such an amazing experience! She was incredibly helpful with my situation and worked with me to get the best deal! If you are looking for a good dealership that won’t just try to sell you anything, go to Performance Cars in Niceville and specifically ask for Mary Ann! You won’t regret it!
Staff was friendly and helped my family get into a bigger truck after we expanded to three. Will bend over backwards to make the process easier. Mary Ann is the best, I wish I could buy a new car more often.
Great experience for a first time car buyer. Great staff and good selection. Will definitely share my experience with other's about the selection and experience I had
Mary Ann was a joy to work with and the team at Performance Cars had the best deal in NWF and gave me an awesome deal on my trade in. Couldn't be happier!
I have always had problems dealing with car dealerships but I must say I was so impressed with the customer service and prices of the cars. Being a woman I often founded difficult to go to car dealership but not in this case. The staff was so friendly polite and honest that they made me feel really comfortable. Andrew was my car salesman very proffecional if you want to buy a car he is your man and this is the place !!!
After leaving upset with one salesman the manager called me back in and I ended up purchasing my truck through Steve. He was amazing! He and the manager went above and beyond to make sure I was pleased. He has called me a few times since my purchase to make sure everything was good and I was still happy with my truck. Thanks Steve! I am a military spouse and my husband is deployed. I came here to buy a truck and trade in my mustang. The dealer lied to me multiple times and was hiding facts about the truck ...
My salesman was Larry Campbell, and he was FANTASTIC! AND TRUSTWORTHY! My family bought a car from him before and its still going strong ten years later... NOW, for my turn! great!affordable! They gave me what I was interested in, wanted, and a GOOD deal! They were all very nice and helpful!
My salesman was Larry Campbell, and he was FANTASTIC! AND TRUSTWORTHY! My family bought a car from him before and its still going strong ten years later... NOW, for my turn! great!affordable! They gave me what I was interested in, wanted, and a GOOD deal! They were all very nice and helpful!
We visited PCofN on a Thursday to check out a Mercedes SLK 350. We’d been looking for this particular car for months and there are very few in Atlanta where we live. We happened to be on a weekend get away 2 hours from the dealership and decided to check it out. The car was immaculate and exactly what I’d been looking for. We proceeded to negotiate the deal and quickly agreed on the numbers. We agreed to come back on Saturday & pick it up before heading black to Atlanta. I was thrilled after months of looking. We’d ...
We visited PCofN on a Thursday to check out a Mercedes SLK 350. We’d been looking for this particular car for months and there are very few in Atlanta where we live. We happened to be on a weekend get away 2 hours from the dealership and decided to check it out. The car was immaculate and exactly what I’d been looking for. We proceeded to negotiate the deal and quickly agreed on the numbers. We agreed to come back on Saturday & pick it up before heading black to Atlanta. I was thrilled after months of looking. We’d ...
This was by far the best dealership that I have had the pleasure of doing business with. Most of the dealing was done via text and email which was great considering I was from out of town. All I basically had left to do was sign the papers when I arrived. Mary Ann was a peach. Felt very comfortable at this dealership which is rare during the car buying process
5 out 5 stars because they are worth that and more! We had such a great experience. Our salesman Larry Campbell was simply Amazing! He was knowledgeable and professional and made us feel comfortable throughout the whole process. I would highly recommend this dealership to anyone who is looking to buy a car, Everyone who worked there created a welcoming environment for us and that was important. No pressure, hassle free and excellent service! Thanks again for being so fantastic and we will be back to buy more cars in the future. The Hoovers
5 out 5 stars because they are worth that and more! We had such a great experience. Our salesman Larry Campbell was simply Amazing! He was knowledgeable and professional and made us feel comfortable throughout the whole process. I would highly recommend this dealership to anyone who is looking to buy a car, Everyone who worked there created a welcoming environment for us and that was important. No pressure, hassle free and excellent service! Thanks again for being so fantastic and we will be back to buy more cars in the future. The Hoovers
Easy, laid-back transaction with Larry Campbell. Found my car with payment I wanted -- couldn't have been easier. Would recommend to anyone looking for "No Pressure" deals. Thanks Larry & team!
Easy, laid-back transaction with Larry Campbell. Found my car with payment I wanted -- couldn't have been easier. Would recommend to anyone looking for "No Pressure" deals. Thanks Larry & team!
I walked in told Andrew what I was looking for. He went and found it exactly what I described and boom deal done. I would highly recommend these guys and their company. Top notch
Larry Campbell and the team at Performance Cars in Niceville was phenomenal with our recent purchase. They were up front and straight forward as I was with them. We came to a win-win agreement on a new truck and received top dollar for our trade in. Every “fault” I picked out with our new truck was already noted and brought up by Larry before I could even bargain with it like I might have had to with another dealer. The straight forward, no hassle buy and trade in couldn’t have been smoother. We will absolutely visit these guys again ...
Larry Campbell and the team at Performance Cars in Niceville was phenomenal with our recent purchase. They were up front and straight forward as I was with them. We came to a win-win agreement on a new truck and received top dollar for our trade in. Every “fault” I picked out with our new truck was already noted and brought up by Larry before I could even bargain with it like I might have had to with another dealer. The straight forward, no hassle buy and trade in couldn’t have been smoother. We will absolutely visit these guys again ...
I felt very comfortable with these guys from the moment I stepped into the parking lot! Buying a truck from Performance Cars in Niceville was super easy and I walked away feeling like I've gotten a great deal! Ray, my salesman is young and eager and I was very impressed with his product knowledge. I highly recommend this dealership if you are looking to get into a new ride. They had a very good selection and all high quality cars and trucks.