Customer Testimonials
Brent made my car-buying experience a breeze. He was patient, taking the time to understand my needs and preferences. Our test drive was informative and enjoyable - his enthusiasm for the cars he sells is infectious! Thanks to Brent I drove away with my dream car at a fantastic price! He's for sure who you want by your side when navigating the car-buying process. Starlette, the finance manager is so kind, and a joy to work with, she made the paperwork process smooth and stress-free. Her professionalism and efficiency were impressive! I had an exceptional experience from start to ...
Ivan (our salesman) was professional with no pressure or gimmicks. He worked hard to acquire the best financing and stayed engaged with us until the deal was sealed. John (the manager) worked with Ivan and us to facilitate the process to completion. Starlotte was a big help with all the paperwork. She is very personable and detailed. OneStep Niceville offers exceptional service with a friendly and courteous vibe. Would definitely buy from them again.
Step One was wonderful in allowing me to choose my first ever vehicle! They were so professional, patient, and so passionate about what they do! 1000/10 for recommendations from now on! Thank you Step One !
Ivan and his whole team were absolutely amazing! I was able to get everything done at this location before I even drove off with my new car. Thanks to everyone there who helped me get my first car!
These fellas are great to work with. They don’t pressure you and they are very flexible and accommodating. They also follow through when and how they say they will. A special shout out to Brent and Woody.
Thank you guys!
Everyone at step one Niceville is very efficient friendly and helpful I'll send all my friends to them
I was 100% satisfied excellent customer service and our salesman Ivan went above and beyond to stay within our budget and to make sure we were happy with our purchase. And lunch provided by Step One was an added bonus.
OMG! This was the best buying it car experience i have ever had. From Brent checking with me while i was sitting in my car trying to pull up the car i wanted to look at to him showing me all the cool features it has. Everyone was so helpful and not at all pushy. They really want to help you get in the right car for you. Brent listened to what i needed in a car and what my price point was. In the end what i needed was the key factor. I love my car.
Very helpful staff.Brian answered all of my questions honestly and did everything I asked for. Got a great deal on a great truck. Will definitely be dealing with them again in the future.
I have purchased. many cars over the years. This dealership is the best, period! I hate buying cars but I would buy from these guys again without a doubt!!!! ROLAND CYR 207 227 3307 [email protected]
We loved the customer service our salesman Brett gave us. He was very knowledgeable about our vehicle and so kind. We also loved the service of Starlotte!!! She was fun and has a wonderful personality!! We love them both!!
Brent helped lots in my experience. The staff was very accommodating, patient, and efficient.
Great Experience
Super helpful team at Step One Automotive in Niceville. The sales department made it easy for me to drive home in my new car and they made us lunch too. Great car buying experience.
Great hometown service. No hassle deals with no pressure. Third time making a deal here and happy with all three. Love Step One Niceville!
Ivan, Sterlette and the team in Niceville were AMAZING! Straightforward, transparent, and efficient car buying experience!!!
Mr. Jim Hicks was absolutely AMAZING. I upgraded from a 08 honda accord to a 2018 and it was my first time buying a car (by myself) and he was so patient and understanding with my situation, and even after I bought the car we stayed in contact because he wanted to make sure everything was okay with me and the car. I ABSOLUTELY recommend buying from this dealership whether it be your first car or 5th, and I definitely plan on coming back whenever I need another upgrade. Best experience EVER, thank you Jim!!!
After totaling our only vehicle a month ago, Step One Niceville was the only dealership that deliberately helped with getting us a car. A special shout-out to Starlotte, the sweetest and nicest woman who helped with our application. Mr. John showed us the vehicle and answered any questions we had about the vehicle. We could not be any happier with our purchase and the service we received. 10/10 recommend and we will be back in the future for our second vehicle purchase.
Thank you. My son loves his car. Everyone there did an amazing job. Curtis (salesman), Starlett (finance) and the others there making the lobby welcoming. Curtis - if you see this, I really hope you have an amazing career. Driving out to meet us and just being so accommodating. Your demeanor was perfect.
My experience at Step One was overall good. I would consider the dealership again.
We purchased two cars and had an absolutely amazing experience. From start to finish they continued to impress us. Highly recommend!!!!
Outstanding experience! Dawson, our salesperson was excellent to work with … he listened, provide honest information, and made the entire experience the absolute best. Mark, the manager took extra time to ensure we were happy with our purchase in every way possible.
Jim was great to work with, he was very knowledgeable and helpful. Everyone in the office was great to deal with as well. We will definitely recommend them to our friends.
Our experience here was absolutely the best! We found the perfect vehicle for our needs and at an affordable price. Everyone was very friendly and I even won a $50 gift card after our purchase!
Jim is a wonderful salesman to work with. Enjoying the new car. Plus, we won a prize. Thanks again.
Great group of people. Really go above and beyond to help their customers out. Great experience and highly recommend.
I just wanna say that everyone there was very friendly. I appreciate the kindness from everyone there. I want to thank Dawson for being such a great sales person. What I like the most about shopping there is no one tried to push anything on me and that made me feel good. So go buy a new car and ask for Dawson. He’s a wonderful salesperson
My experience today at Step One Automotive was very nice. Mr. Jim Hicks was truly knowledgeable in helping me with my car-buying experience. He “went above and beyond” by finding and printing out answers to my questions about the vehicle’s towing capability, etc.
These guys are always great!! Bought 3 vehicles from them and have always had great experiences!
Wow I hate my truck has to be kept inside the garage, it's beautiful, but can't have it all around town , I could never have a new car, especially not a truck,( not like this one,that is twins with his hummer! Ok we have twin Hummers!!) The secret is out! It's not a truck!
Buying process was easy and quick. John was very helpful and honest
I just purchased a 2015 Ford Edge Limited. I worked with Jim and Star who were freakin AWESOME!!!! Best experience I’ve ever had with purchasing a vehicle. I won’t work with anyone else when purchasing a vehicle in the future!! The nicest selection of used vehicles within a 500 mi radius for real!!! Thanks Again!!!
I am truly pleased these guys here are very professional and knowledgeable aim to satisfy customers needs
Very friendly and easy experience. I loved how John and Starlotte were very honest and open about the car I bought and the entire process of purchasing it. Would recommend buying from here!
Fantastic service, worked hard to make sure everything was to my liking.
James is very professional and great attitude, he definitely knows what he's doing
Quick and easy business, purchased a 2009 Lexus LS 460 L, love it. Don’t hesitate to buy a car here.
Would like to thx Mark, James and Starlotte for making a happy costumer with my purchase. My car drives great I'm in okaloosa County Florida and heard about how great you guys were all the way in Biloxi, Ms. Well that was the end of August, low and behold I was at your door less than a month and the guy and his wife were right great people and service. Thank Step-One
Process made easy by James over the phone and email. Smooth buy!
They were all very friendly and patient with us. Husband and i had to google and talk to people and figure out what we needed... they were quick to answer our questions and address our concerns. Thank you for helping us with a big decision ❤️
Absolutely amazing! James Stivey had me in and out in beautiful car. Everything was quick but efficient and they made sure I understood everything. HIGHLY recommend!
came in as a first time buyer and james was so extremely helpful with me. he was completely transparent through every process and never tried to rush me to make any sort of decision. i really appreciated him keeping it so real the whole time. step one knows how to step up! 🙂
James Stivey was phenomenal salesman I couldn’t ask for a better one his customer service was very knowledgeable and understanding he has my votes. Thank you so so much
These guys are awesome! great experience . see James when you get there. friendly, professional environment ! I highly recommend the Niceville location.
Car buying experience here was awesome. James, our salesman, worked with us every step of the way and made sure we walked out happy. We came all the way from Louisiana to buy a 4Runner over here and they made the process go by with ease. Thank y’all again! Made the wife happy!
Absolutely love this place will be returning again. James is who I worked with, as soon as I pulled up he greeted me at the door I told him my situation and exactly what was I will and will not take, and what I can provide on my end. From start to finish he carried that deal with confidence. It's a very small lot so your options are very slim, but the options they do have I mean c'mon pretty dang good I must say. You won't be disappointed leaving here, but remember ladies when doing this ...
I purchased my new vehicle from James and he was great! He worked with me to find the right car in my budget and the whole process was the smoothest and fastest I’ve ever experience when buying a car! I highly recommend making Step One Niceville your first stop when looking for your next vehicle. Don’t forget to ask for James! He and the rest of the team will definitely take good care of you!
I just purchased my new vehicle from James. He was extremely helpful with great communication and found a way to get me into a vehicle very quickly. My credit isn't the best but he made a way for me to drive off the lot in a dependable car at a reasonable price. I highly recommend this company for your next vehicle, ask for James and let him know I sent you! Thanks also to Mark and Star, they made thos process possible and simple. Yall are a great team and I am glad I chose you!
Thanks to James Stivey and the team in Niceville, I was able to make a deal on a car that I’ve always wanted, while trading in my truck for a fair price. James was patient and able to work through my frustrations to make it happen. He made me comfortable throughout the process. Thank you!
After submitting an interest form online I was contacted by James. The vehicle I was interested in was over my budget for a monthly payment. I told James what we were searching for and he quickly found us a family vehicle that could work for our budget and matched our needs. I was able to test drive it the next day after work. Even though I am still rebuilding my credit, Mark and James were able to negotiate terms for me trade in my vehicle and have a monthly payment that fit my family's budget. After, I signed paperwork ...
Great Place Mr.James Stivey was very helpful and professional sold me my BMW can’t thank him enough.
James Stivey was absolutely excellent to work with, he really didn’t try to sell me on anything or persuade me into purchasing the truck i did he was just there to help and answer any questions I had. It was honestly the best car buying experience I’ve ever had and i would highly recommend going and seeing James if you’re looking to buy a vehicle!
Shout out to Leigh. I did the on-line Kelly Blue Book (KBB) Instant Cash Offer (ICO) deal. KBB gave me the on-line ICO and sent the offer to Step One in Niceville. Leigh contacted me via email. Set up an appointment. She inspected the car. Gave me more money than the KBB offer. Quick. Awesome. I’m happy.
We bought our jeep here and we are so truly impressed with the support we had! Weylin and Dan were absolutely amazing and so helpful in every which way! I would buy here again and again thanks to them! I didn’t feel rushed and pushed into buying a vehicle, I felt heard and understood on what we wanted. Again, I will keep buying here! ❤️
I reached out to Step One in Niceville when the transmission went out on my old car. They reached out to me the same day that I inquired about a vehicle. Weylin was very helpful and personable throughout the entire experience, even offering to send a driver to me if I couldn’t get a ride, as I live and work 40+ minutes from the dealership. He sent me the pre approval application to fill out while I was at work, and by the time I got to the dealership after work, he had my paperwork ready. They were able to ...
James (step one auto-niceville) was referred to me through my mother , he was as amazing as his accent ! I got into a wreck in January and have been stressing about a car since , today 03/03 he got me approved and into my new ford explorer ! I can’t thank him enough ! I was shaking in my sandals thinking it wasn’t going to happen and he made it happen . So grateful for how easy this process was and I know where I’ll go to buy my next car or refer any of my friends to !
Thanks to Larry Campbell (Step One - Niceville, Fl) for helping me with the purchase of my Ford F150. From initial contact to closing the deal, Larry’s guidance through the process was very helpful. He is extremely personable, insightful, and well-informed. Grateful to the team (Larry, Sam and Dan) for staying late and waiting for me!! Definitely plan to return.
James went to Pensacola to pick up our car. Very personable. Great experience. Just perfect!
James Stivey was a great car salesman. He was patient, polite, kind, helpful, and thorough. This is my first time buying a vehicle, and it was a smooth process because of his expertise.
James Helped me with buying my first car and he was so helpful and patient helping me through the whole process. I would definitely recommend 10/10!
Let’s just say it how it is. Everyone hates car dealerships, and especially used car dealerships…. However, James and Andrew at Step One Niceville have made me reconsider my view of what used car dealerships are like. This little car lot blew me away with the way they treated me during the whole buying experience. I have and will continue to recommend them to any of my friends and family for their future car purchases. It was definitely worth my trip down to Florida to buy my truck. If you are looking for a car, but fear the fast ...
I felt like getting into a newer vehicle would be impossible. Not only did James at Step One in Niceville achieve this miracle for me, they sent me home in my new ride the same day when I was expecting to have to wait. He not only helped me with purchasing a vehicle, he took time talk to me and gave me much appreciated advice. Every one of the guys at the lot were helpful and patient. I appreciate you all so much.
Larry did an amazing job helping up get into it new 2018 Pathfinder. He went above and beyond getting us exactly what we asked for to make this happen. Thank you!
Beautiful car, beautiful experience! Best car buying experience I have ever witnessed! Larry was amazing to work with! The great people make a great experience.
They are easy to work with and have a wonderful staff. Larry was wonderful to work with. Professional and polite. He was attentive to detail and very kind.
Thank you to Larry Campbell for setting me up with my beautiful camaro! Had a great experience!
I came in with my mother and he helped me pick out a more responsible car for me. He did an amazing job with picking out a car for me! He is an amazing sales associate.
Great place with great people. They made the deal happen when all others fell way short. Started the purchase on-line then drove 500 miles to finalize the deal. Leigh did a great job. I got the car I wanted with a better payment than anticipated. Well worth the drive.
Had a great experience at Performance Cars Niceville! Thanks Larry for getting my girlfriend into a reliable awesome ride!
Thanks to Larry Campbell and Andrew Helvie, I am now the proud owner of a beautiful new Jeep Cherokee! I can't say enough about Larry and how un-salesmanly he is. Instead of reading scripts and repeating generic, unrelated information, he listened to me and spoke to me like a human and not a transaction. HIGHLY recommend you go find Larry Campbell (like the soup) and ask him for help if you're in the market to purchase a car.
Larry was patient and kind when helping me buy my first truck! The rest of the staff was friendly and helpful. Decent prices. Would definitely recommend!
Had a great car buying experience here. Everything was smooth from making the deal, all the way through driving my new vehicle off the lot. I live about 2 hours away, so we did the deal over the phone and the salesman (Larry Campbell) promised to hold the vehicle for me until I arrived. I was told the vehicle would not disappoint and was super clean and this proved to be true. Upon arrival they had held the vehicle and it was everything and more than I expected. I would highly recommend! See Larry Campbell (like the soup, as he says.....
We did a Kelley Blue Book instant cash offer online. Performance Cars was one of the dealerships listed. They communicated with me early, stayed in touch, made it easy to set up an appointment and got us in and out within 20 minutes when we did the sell of our car to them. Their offer came back a little better than the initial online one. The guys were very nice and straight forward. My husband and I would absolutely recommend working with this dealership buying or selling. Thanks guys!
We can't say enough great things about Performance Cars Niceville! My niece has a car now and absolutely loves it! Larry Campbell, sales representative, helped us find a great car in our monthly payment range; he listened, was cordial, and closed the deal for us in a timely manner. The paperwork was done efficiently and effectively. We highly recommend our hometown dealership! One can find an affordable vehicle here! Why go anywhere else?
Pefermance automotive is the place to go! Larry Campbell will hook you up!
Mr. Campbell is the best!! He helped me find the perfect vehicle within my budget! I could not be happier!!
I highly recommend Performance Cars of Niceville, specifically, Larry Campbell, who kept me mind the of the type of vehicle and in the price range that I was looking for. I had visited the lot several times, but as the saying goes, the third time is the charm. Larry called me as soon as my 2015 Cadillac SRX landed into their lot. What was important to me was that I was allowed to take the vehicle to my mechanic for a used card review. My mechanic informed me that he could not find anything wrong with the car. Larry told me ...
This was an outstanding experience with Andrew! He took the time to listen to our needs and gave us options of pickup trucks that fit our family well. Our experience was pleasant and the staff worked in a timely manner without making any of the process feel forced. I would hands down recommended this company and Andrew as a excellent salesman if you're on the hunt for a new vehicle.
My wife and I went to purchase her first vehicle. Andrew was our salesman and he was absolutely amazing. He understood our needs and was even very patient with our indecisiveness. I didn't feel like I was being forced to choose a vehicle and Andrew was meticulous and precise with the information. We were offered a new warranty, being that the car was used and we couldn't have asked for a better outcome. Being it was my wife's first car, she and I wanted to get the best deal possible and Andrew made sure that is what ...
I recently bought a 2017 Dodge Challenger R/T w/5.7 liter V8 Hemi at this dealership and I absolutely love it!!! This car is so much fun to drive and its condition is incredible. I definitely recommend Performance Cars Niceville to anyone in need of a vehicle. The staff is very friendly, supportive and do everything they can so you have the best experience. FIVE STARS all the way!!!
I just recently purchased a Nissian Altima n I love it .. not just the car but the whole experience. I emailed about my car and Andrew contacted me I filled paperwork online n cane in on my lunch break n test drive LOVED it n drove back to work with my car. It couldn't have been easier! Thanks Andrew!
Awesome awesome awesome!!! Been to many other dealers in the area and I can honestly say the way they treat their customers is more like family. If only all dealerships could be like this one we'd all enjoy shopping for cars again! Bart thanks again for all ur help!!!
At the beginning of the year we bought a brand new car, within13 days another driver totalled our car. We have been paying nearly $300 per week since January for a rental car. My husband and I stopped by Performance today to see if we could get a new car. Needless to say my husband and I both walked out with cars. The care that Rick took to explain the paperwork to us and give us tips of how to improve our credit was priceless. We did not only get vehicles today, we left with a plan to help better our ...
I absolutely dread going car shopping and battling over prices and walking away from cars over dollars and pennies which I can sadly say has been the majority of most cars I shop for. The staff and my sales associate Andrew far exceeded every expectation I had of how car buying should be. From the second I walked in, everyone was straight up and honest. All negotiations conducted (which were minimal) were fair for both parties. I can’t remember the last time I walked out of a dealership not wanting to instantly find something to punch and had a ...
Steve, Daniel and Rick helped me coordinate an amazing new work truck for my husband, who is thrilled to have his traveling office, modern, comfortable and reliable. The financing was at an excellent interest rate with Army Aviation Federal Credit Union. They helped us get out from under a truck that was financially devastating us. Awesome team work! Thank You All!
This is the second car we have purchased from performance cars in niceville and from Andrew. Each time it's been a really good experience and they're willing to do whatever it takes and go the extra mile to get you where you need to be. I'll always recommend all my friends to Andrew in performance cars of niceville.
Really went above and beyond after I was done wrong by another dealership truck was waiting for me when I arrived at dealership and everything was as quick and seamless as it could have been took all the aggravation out of buying!